Shipping policy
Thank you for shopping with OYE GEAR.
Order Processing
Orders are processed within 1–2 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Times
United States
Standard Shipping: 3–7 business days
Colombia
Standard Shipping: 2–5 business days, depending on the destination.
Delivery times are estimates and may vary due to weather, carrier delays, holidays, or other circumstances beyond our control.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and selected shipping method.
Free shipping promotions, when available, apply only to eligible orders and will be clearly indicated at checkout.
Incorrect Shipping Information
Please ensure your shipping address is accurate before completing your purchase. OYE GEAR is not responsible for delays or additional costs resulting from incorrect or incomplete shipping information.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us as soon as possible at support@oyegear.com. We will work with the shipping carrier to resolve the issue.
Contact Us
If you have any questions regarding shipping, please contact us at:
support@oyegear.com